Petbarn Dubbo, Corner Mitchell Highway & Sheraton Road, Unit A, Dubbo Homemaker Centre, Dubbo, Dubbo

Reviews

• katy Sullivan

  13.05.2018
  ★ ☆ ☆ ☆ ☆
  Dog wash out of order. Manager was aware of this but failed to tell us prior to inserting money. Had to use own shampoo as none was coming out. Let young boy know and he returned saying we could use a capful of the shampoo conditioner wash that was there as it wasn't working.
  It was just shampoo not conditioner. Asked for conditioner as well as the flea rinse as we had paid for it and had already used our own shampoo (all while time on the clock is running out) refused by manager so got a bit cranky and was returned 7.00 of the 10 dollars with a roll of the eyes.
  When your equipment is out of order stop selling the product unless you can provide it! I now have to rewash my dog because it's only had quarter of the wash at full price somewhere else. Ridiculous when you already knew the pumps were not working. I'll make sure to let Dubbo dog club where not to go.
  Also the hose has way to much pressure if it was a small breed dog it wouldn't even be usable. Was frigidly cold. The air dryer has stuff all pressure. And because the pump doesn't work there's no disinfectant for the tub before or after use! Ever heard of parvo! I would expect a pet shop to me more responsible with the spread of infectious diseases.

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